All orders are subject to acceptance and availability.
Prices may change without prior notice; however, once your order is confirmed, the agreed price stays valid.
2. Advance Payment Policy
50% advance is required on customised / made-to-order articles.
For orders below Rs. 2,000, a flat Rs. 250 delivery charge is required in advance.
For orders above Rs. 2,000, advance is required as follows:
15% advance on orders above Rs. 2,000
20% advance on orders above Rs. 4,000
25% advance on orders above Rs. 6,000
35% advance on orders above Rs. 8,000
50% advance on orders above Rs. 10,000
Once you place your order, our representative will share payment details.
Customers must share a screenshot/proof of payment for verification.
If payment proof is not shared within the required time, the order may be cancelled automatically by the brand.
3. Cancellation Policy
Orders can be cancelled within 8 hours of placing the order.
After 8 hours, cancellations will not be accepted, and the advance payment will be non-refundable.
Once an order has been processed, dispatched, or customized, it cannot be cancelled.
Advance payments for customized / made-to-order articles are strictly non-refundable.
Cancellation requests must be made through our official channels (WhatsApp, Instagram DM, or Email).
The brand reserves the right to cancel any order due to unavailability of stock, technical errors, or unforeseen circumstances. In such cases, the customer will be informed, and the advance (if paid) may be refunded.
Any customer repeatedly placing orders and cancelling may be restricted from future purchases.
Delivery/shipping charges (if paid in advance) are non-refundable in case of cancellation initiated by the customer.
4. Customer Service
We are committed to providing excellent customer support.
All queries will be addressed during working hours.
Response times may vary, but we aim to reply within 24 hours.
